1. General Provisions
1.1 This Privacy Policy (hereinafter referred to as the "Policy") is developed by MAZER LLC (EDRPOU code: 43457288, address: Ukraine, 04119, Kyiv, Zoologichna Street, building 4A, office 139, hereinafter – the "Company", "LLC", or "MAZER") in accordance with the current legislation of Ukraine, in particular the Law of Ukraine "On Personal Data Protection" dated June 1, 2010, No. 2297-VI, and taking into account the provisions and principles of the EU General Data Protection Regulation (GDPR). This Policy defines the procedures for collecting, processing, storing, using, protecting, and disclosing personal data (hereinafter – "Data") when using the website https://www.outflame.io/ and other related services or tools (hereinafter – the "Resources").
1.2 By using the Resources, the User gives clear and unambiguous consent to the processing of their personal data, which they provide to the Company and/or enter on the Resources, to receive information from the Company or its Partners, and to access services available through the Resources. If the User does not agree with the terms of this Policy, they must refrain from using the Resources.
1.3 This Policy applies only to the Company's Resources and does not apply to third-party websites or services that may be linked from the Resources. The Company is not responsible for the content, privacy policies, or data processing practices of such third-party resources.
1.4 Personal data is any information that allows direct or indirect identification of the User. Such information may include name, surname, contact details (email address, phone number), region of residence, data arising from the use of the Resources (e.g., activity history), and any other information that the User voluntarily provides to the Company, including messages, forms, surveys, comments, electronic communications, or oral communication.
1.5 Data processing includes any operation or set of operations performed on Data using automated means or without them. This may include: receiving, collecting, organizing, storing, modifying, updating, clarifying, using, transferring to third parties, disseminating, blocking, deleting, destroying, anonymizing, or other actions within the Company's activities.
1.6 Personal data may be voluntarily provided by the User, including through placing information on the Resources, phone calls, messages to the Company’s email or postal address, or by filling out forms or surveys. Some Data may be received from other sources as per Section 3 of this Policy, including public internet sources, reviews, comments, ratings, or from third parties during complaints or disputes.
1.7 If the User disagrees with this Policy, they must cease using the Resources.
2. Data Collected and Processing Technologies
2.1 The Company and, when necessary, its Partners may collect and process the following categories of personal data:
Full name;
Phone numbers;
Email address;
Region of residence;
Professional field;
Job position;
Resume and/or portfolio;
Name of the represented company;
Information required for communication;
Feedback, comments, support inquiries, complaints;
Activity history on Resources;
Event participation data;
Responses to surveys and feedback forms;
Lawfully obtained data from third parties;
Other voluntarily provided contact data.
2.2 The Company may use various technologies to collect and process Data:
Cookies: small text files stored in the User’s browser to improve functionality. Cookies help collect behavioral data, preferences, and settings. Users can disable cookies via browser settings, which may limit Resource functionality.
Other tracking technologies: beacons, tags, scripts used for analytics and performance enhancement.
Analytics tools:
- Google Analytics – analyzes site traffic and behavior;
- Hotjar – captures user interaction, including anonymized device data.
3. Purpose of Data Processing
3.1 The Company collects and processes personal data for the following purposes:
Fulfillment of legal and contractual obligations;
User identification and communication, including newsletters, SMS, or personalized messages;
Service quality improvement, traffic analysis, preferences study, analytics;
Distribution of informational and promotional content;
Effective communication and request handling;
Language and content adaptation for user comfort;
Personalized recommendations and content based on user interests;
Relevant topic selection considering industry trends;
Deficiency identification to improve satisfaction;
Contractor qualification and potential assessment.
4. Data Processing Conditions and Third-Party Sharing
4.1 Personal data processing complies with applicable legislation on data protection.
4.2 The Company may transfer personal data to third parties:
4.2.1 Subcontractors and partners involved in service delivery. Contracts are signed ensuring confidentiality and data protection.
4.2.2 Contractors providing technical support, payment processing, and related services under confidentiality obligations.
4.3 Data may be transferred in the following cases:
4.3.1 For access to services provided by the Company or its Partners;
4.3.2 For protecting Company or Partner rights and interests;
4.3.3 In other cases as required by law.
4.4 Resources may contain third-party links. The Company is not responsible for the content or policies of such resources.
4.5 The Company does not process sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or physiological characteristics.
5. Data Modification, Deletion, and Consent Withdrawal
5.1 The User may opt out of marketing or informational messages via the unsubscribe link.
5.2 For questions regarding this Policy, Users may contact the Company through the contact details on the site. Responses will be provided within 30 calendar days.
5.3 Consent withdrawal requests should be sent to: info@outflame.io
5.4 Upon receiving a withdrawal request, the Company will cease processing and delete the data unless retention is required by law.
5.5 Deleting or changing personal data may limit certain Resource functionalities.
5.6 The Company stores personal data for no longer than 15 years from the last interaction.
6. Data Security
6.1 The Company applies legal, organizational, and technical measures to protect personal data from unauthorized access, destruction, alteration, or disclosure.
6.2 Data is processed using equipment located in secure, access-controlled facilities.
6.3 All personal data is treated as confidential, and security effectiveness is regularly reviewed.
7. User Rights
7.1 The User has the right to know the sources, purposes, and methods of personal data processing.
7.2 The User may request access conditions, including information about third parties who may receive the data.
7.3 The User may access their personal data.
7.4 The User may object to data processing in case of illegality or inaccuracy.
7.5 The User may seek legal protection in case of rights violations.
7.6 The User may withdraw consent to data processing and communications at any time.
8. Policy Changes
8.1 The Company reserves the right to amend this Policy unilaterally at any time without prior notice. Updates will be published at: [link to policy page]. Continued use of the Resources constitutes acceptance of the updated Policy.
9. Additional Terms
9.1 The Company is not liable for damages arising from misunderstanding or misinterpretation of this Policy.
9.2 If any provisions of this Policy are deemed invalid under current data protection laws, it does not affect the validity of the remaining provisions. Invalid provisions shall be modified to remain lawful and enforceable.
